What payment methods do you accept?
PayPal & Debit/Credit Card. You do not need a PayPal account to make a credit card payment using PayPal.

What is the cost of shipping?
Shipping is calculated at the checkout. We offer free shipping for orders over a certain threshold – this will come up at the checkout. International orders will be calculated when you complete your shopping. Please note local customs and Duties will be payable by you.

How soon will my order arrive?
Generally, your order will be packed and sent by Australia post within a couple of days. You will receive an Australia Post tracking number once your order has been lodged. We recommend paying for the Express Post option if your order is urgent.

If you have any further questions about your order, email a copy of your order with any questions to hello@glassonthegrass.com

30 Day Money Back Guarantee
We’re pretty sure your Glass on the Grass bases will become one of your favourite accessories; however if you are unhappy with your purchase, we offer a 30-day money-back guarantee. See Terms and Conditions of Sale here and Product Disclaimer here.

What happens if the item I receive is faulty?
We pride ourselves on producing a high-quality Australian-made product. Be assured we will make replacing your item a priority.